Welcome to our online Russian food store , offering the most popular gourmet Russian food grocery products at affordable prices.
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Payment Options Shipping Policy Return Policy Privacy Policy
How To Buy

To place an order at skazkarussianfood.com:

1. Place item(s) in your shopping cart.
Minimum order - $30.
To place an item to your shopping cart click on the button.
You can change the quantity of particular item or completely remove it at any time. A link to your shopping cart can be found at the top and the bottom of all skazkarussianfood.com pages.

2. Complete checkout process by providing billing and shipping information.

Once you've finished shopping, simply click "Checkout" to complete and submit your order. You will need to register with skazkarussianfood.com to complete and submit your order.
We do not accept orders via email.

3. Once your order has been approved and processed successfully, you will immediately receive confirmation of your purchase. Your credit card will be charged only after your order has been put together and shipped.

Payment Options
skazkarussianfood.com accepts Visa, MasterCard, or American Express.
Shipping Policy

We ship all our products by UPS.

Shipping time from our warehouse in New York if all the food products are in stock and payment was made through a credit card - 48 hours from the moment we received your payment.

Shipping charges

  • Continental USA - $5 + $1.5 for each pound (additional charge $10 for all West Coast deliveries).
  • Alaska and Hawaii: Additional charge of $15.
  • Canada and Puerto-Rico: Additional charge of $8.
Return Policy

In case you have received a flawed product, product with tampered or damaged packaging - we guarantee its replacement, reshipment or refund.

We assume all the charges for shipping back and replacing the merchandise.
Privacy Policy

We strive to satisfy and delight our customers. We adhere to certain principles and methods to provide you with the best service we can, while respecting your rights to security and privacy.
skazkarussianfood.com has a firm commitment to sustain and protect you privacy. We’d like to tell you a bit about our information gathering and dissemination practices, the intention of which is to enhance your experience here, and help us serve you better.
We will not share your information with anyone outside of skazkarussianfood.com and we’ve built our system to keep your data safe.

Our site uses data stored on your computer as “cookies” (See cookies below) to keep track of your shopping cart, to deliver content specific to your interests, and to allow you to save your password so you don’t have to re-enter it each time you visit our site.

Our sites registration form asks you for contact and shipping information. We use the contact information that you provide during registration or checkout to send you information about our company, new product introductions, promotions and to contact you when necessary. You can choose not to receive our email, if its not related to a specific order.

We ask for shipping information only if you buy products from us.
We may collect demographic and profile data as you surf through our site. If we do begin to collect this data, we will use it to tailor your experience, showing you content that we believe you might be interested in, and displaying the content according to your preferences.

We sometimes include links to other sites. skazkarussianfood.com are not responsible for the privacy practices or content of these sites.
We don’t give or sell the information we collect to third parties outside skazkarussianfood.com and its affiliated companies.
We sell stuff at our site, so we include an order form, which we’ll ask you to complete if you decide to shop with us. On the form we collect your contact information (email address, shipping address, etc.) and financial information (credit card number).

We use contact information to send orders and to get in touch with you when necessary. You can choose not to receive our email (see the Choosing Not to Receive Non-Order Related Email section below). EXCEPTION : If you buy products we will always send email confirmation your order and its shipment.
We collect credit card information strictly for billing purposes.

 Security
This site uses encryption and secure servers to protect against the loss, misuse and alteration of the information we store.

 Cookies
When you put products into the shopping cart skazkarussianfood.com does set cookies (small pieces of data that our computers send to yours). This data helps us to identify you when you return to our site so that we can easily access information you have shared with us. Our use of cookies enriches your shopping experience, allowing you to view your cart and, for registered users, place speedy orders using saved billing, shipping and credit card information. Cookies do NOT contain anything harmful to your computer. They take up very little storage space on your hard drive and are designed to be readable only by the site that sends them.

 Choosing not to receive non order related email

You can choose not to receive communications from skazkarussianfood.com. This choice is clearly presented when we ask you for your information. If you agree to receive communications but later change your mind, you can contact us to remove your information from our email databases so that you won’t receive our email (other than order and shipment confirmations) by emailing sale@skazkarussianfood.com

 

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